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Environments

In staging and production the API and the consumer SPA share the same origin, so the webview host equals the API host plus /consumer.
Staging characteristics. Staging sleeps when idle — the first request after a quiet period can take up to a minute to respond while the instance wakes. Retry rather than treating it as an outage. Staging also tracks our integration branch, so it may run ahead of production, and its data is not production data (it can be reset without notice). Build against staging, verify against production.

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Clock skew

The HMAC tolerance is ±5 minutes. If your machine drifts (e.g. you missed an NTP sync), you’ll see signature_expired errors. Sync via NTP or set the timestamp from a trusted clock source.

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Logging

We log every request with a reqId. If you hit an unexpected error, send us the reqId from your client logs (it’s also in our response if you observe the x-request-id header) and we can pull the full trace.

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Where to ask

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Changelog